Frequently Asked Questions

Find answers to common questions about using Cohort RWD. Can't find what you're looking for? Contact our support team.

General Questions

What is Cohort RWD?

Cohort RWD is a real-world data analytics platform that enables researchers and analysts to build patient cohorts and perform comprehensive analyses on healthcare data. It provides tools for cohort creation, data visualization, and insights generation.

What browsers are supported?

Cohort RWD supports the latest versions of Chrome, Firefox, Safari, and Microsoft Edge. For the best experience, we recommend using Chrome or Firefox with JavaScript enabled.

How do I reset my password?

Click the "Forgot Password" link on the login page and enter your email address. You'll receive a password reset link within a few minutes. If you don't receive the email, check your spam folder or contact your IT administrator.

Cohort Building

How many criteria can I add to a cohort?

There is no hard limit on the number of criteria you can add. However, very complex cohort definitions with many nested conditions may take longer to process. We recommend starting with broader criteria and refining as needed.

Can I save a cohort as a template?

Yes! You can save any cohort definition as a template that can be reused or shared with team members. Use the "Save as Template" option in the cohort menu to create a reusable template.

Why is my patient count different from my final analysis?

The real-time patient count shown during cohort building is an estimate. The final count may vary slightly due to data updates, additional validation checks, or privacy-preserving rounding applied during analysis.

Data & Privacy

Is patient data protected?

Yes, all patient data is de-identified and protected in compliance with HIPAA and other applicable regulations. Our platform uses enterprise-grade security measures including encryption at rest and in transit.

Can I export individual patient records?

No, to protect patient privacy, exports contain only aggregate data and statistics. Individual patient records cannot be exported from the platform.

Still have questions? Our support team is here to help. Contact us and we'll get back to you within 24 hours.